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How do I download my E-Book?
If I pay by credit card,how long will it take to receive my E-Book?
How can I pay for my purchases?
How long will it take to receive my products by mail?
What happens if I have problems?
Are there any warranties or gurantee's with your products?
What is an E-Book?


How do I download my E-Book?
If you have paid by credit card you will be sent an email with a link that will take you to a secured part of our website to download your E-Book.It is very important that you bookmark the webpage for your E-Book and download the E-Book.

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If I pay by credit card,how long will it take to receive my E-Book?
We will E-mail you a link to a secure part of our website to download your E-Book within 24 hours of your payment being verified.

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How can I pay for my purchases?
We accept several methods of payment.If you have a credit card you can pay using our secure payment processor Pay Pal.After your payment has been verified you will then be E-mailed a website link which you can then go and download your E-Book.If you have ordered a product isn't an E-Book,it will then be shipped to the address you specified on your order. We also accept Money Orders and Cashiers(or Personal)checks.If you are paying by a Personal Check please note that it must clear out bank prior to us shipping out your order(generally 5 business days). If you are ordering an E-Book download by a check or money order we will send you a website link to download the E-Book via the Email address you gave us in the order you

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How long will it take to receive my products by mail?
If you are ordering an E-Book by mail(paying by check or money order) we will send you an email with the link to download your E-Book once we receive your payment. If you are ordering a CD or other product,we will ship you your product via normal mail. If you do not receive your item or E-mail within 4 weeks of sending us your order,please send us an E-mail so we can trace your order.

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What happens if I have problems?
If you have any problems downloading your E-Book or with items you have purchased from us please email us at:vitafx@yahoo.ca.We will respond to your inquiry usually the same day. It is important to note that with some email programs(including web based E-mail)that they may have "spam blockers".Make sure if you don't see your E-Book in your inbox in your E-Mail to check your "trash"folder.

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Are there any warranties or gurantee's with your products?
We offer a 90 day manufactures warranty against defects on our CD's.While we strive to supply only outstanding E-Books at discount prices,please note that all E-Book sales are final.

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What is an E-Book?
An E-Book is a file that you download to your computer via the Internet.Once you have downloaded your E-Book you can then view it or print it out on your printer. Tens of thousands of E-Books are downloaded everyday on the Internet.E-Books are usually much cheaper that regular paper books and we also help to save our forests!

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Last Updated: 5 Sep 2006 21:22:36 PDT home  |  about  |  terms  |  contact
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